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• User Guide Creation Date : 2025.09.15 (v2.7.6)

View by Feature

Create Account and Login

Settings

Key Features (Sidebar)

Counselor-only Features

1. Account login

• Log in by entering your registered ID and password, or log in with SNS account.

2. Check account information and nicknames

• Select the organization where you want to proceed with the counseling.

• Check the organization and the nickname information. (※ Change nickname : Homepage > My Information)

3. Character selection

• Select the avatar you want and click 'Enter'.
• Avatars that the counselor and the client can choose from are provided differently.

• You can create your own avatar by clicking ‘Create my avatar’.

4. Create a counseling room (for counselors only)

• Click 'Create room' to open a new Counseling Room. (Only for counselors)

• Counselor can set up a password when creating a counseling room.
• Use 'Easy Mode' to immediately start counseling while seated in a private room.
• Check the 'Video Chat' option to create a video chat counseling room. (The video chat room is exclusively for 1:1 counseling, allowing entry for only two participants.)

5. Select counseling room

• Select and enter the counseling room created by the counselor in advance.

6. Enter the MetaForest

• Enter the square of MetaForest. You can move directly to various spaces.

7. Basic operating methods

• Move : Forward (W or ↑), Backward(S or ↓)
• Direction : Left (A or ←), Right (D or →)
• Jump : Space bar
• Run : Shift + Move

8. ‘Microphone’ manipulation

• You can turn on the microphone or mute it.
• When your voice is being delivered, your nickname box lights up to indicate that your voice is being heard to others.

9. ‘Camera’ operation

• You can see your face with facial expression recognition in the upper right corner of the screen. (Your face is not visible to others.)
• When you sit down, 'Face/Avatar View' button is generated so you can see either your face or your avatar.

10. Change viewpoint

• You can adjust the screen in either the first person view (Zoom in) or the third person view (Zoom out).
• You can also use the mouse wheel to adjust the viewpoint directly.

11. Gesture Features

• Perform various actions like greetings, clapping, raising hands, etc.
• Express a wide range of emotions with emotion stickers suitable for situation.

12. Map

• You can click on the map to teleport to the place.

13. Screen sharing (for counselors only)

• You can view the shared screen in the location where the screen is installed.
• PDF : You can share PDF files.
• Youtube : Enter a YouTube link to share the video. (Please note that YouTube videos with regional restrictions may not be playable.
• Canvas : Share drawings in real-time.

14. Counseling Tools

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• You can conduct a psychological test and use the stored results for counseling. (The counselor can check the psychological test results stored by the client.)

• View together : The counselor can view and explain the client's test results together with them.

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• Express emotions using cards with images and words.

• Choose from 60 cards and set your own session theme.

• Available in both individual and group counseling sessions.

• Click the arrow icon to view more details.

15. AI assistant (for counselors only)